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Note: If you are looking for information about how to install Tableau Server, see the Install and Configure(Link opens in a new window) section in the Tableau Server Help instead. This topic describes how to install and activate Tableau Desktop or Tableau Prep Builder from the user interface. For information about how to install and activate your product from the command line, see Install Tableau Desktop and Tableau Prep Builder from the Command Line(Link opens in a new window). Before you beginImportant: Tableau Prep Builder is designed to work with Tableau Desktop. It is recommended that you install Tableau Prep Builder on the same machine as Tableau Desktop. Do not install Tableau Prep Builder on the same computer running Tableau Server. Tableau Server Resource Manager (SRM) can't distinguish between Tableau Server protocol server process and Tableau Prep Builder protocol server process. If the computer resources are exhausted, SRM may terminate the protocol server process belonging to Tableau Prep Builder, which has no recovery mechanism. To install Tableau Desktop or Tableau Prep Builder you will need two things; a Creator product key (the key number starts with the letters TC) and the installer for the version you want to install. Note: A product key is not required if your organization uses Login-based license management for product activation. For more information see Login-based License Management(Link opens in a new window) in the Tableau Server help. For information about what applications are included with a Creator product key, see the Tableau Pricing(Link opens in a new window) page. Where's the installer?For the most current version of Tableau Desktop or Tableau Prep Builder, go to the Customer Portal(Link opens in a new window) page. Under Quick Links, click Product Downloads, and then click the appropriate link to download the installer for your product and operating system.
You can also find the installers for all products and versions on the Product Downloads and Release Notes(Link opens in a new window) page.
Where's my product key?If you have Tableau Online, no product key is needed. Sign in to Tableau Online to activate and use Tableau Desktop or Tableau Prep Builder. If you haveTableau Server with login-based license management, no product key is needed and you can activate by signing in to Tableau Server. If you are using Tableau Desktop or Tableau Prep Builder without Tableau Online or Tableau Server with login-based license management, you need your product key to activate Tableau Desktop and Tableau Prep Builder after the install process is finished. If you have a creator license (the product key begins with "TC"), the same key activates both Tableau Desktop and Tableau Prep Builder. You can always view your product key in the Customer Portal(Link opens in a new window). For more information about license types, see User-Based licenses(Link opens in a new window) in the Tableau Server help. Note: If you have trouble signing in to the Customer Portal page, or if you need help retrieving your product key, contact Customer Service(Link opens in a new window) and provide your name, company, phone number, and email address. As a first time user
As an existing user
If you don't have a product key, try the 14-day Free Trial(Link opens in a new window) or download the Tableau Desktop Public Edition(Link opens in a new window) instead. If you are a student or teacher, go to the Academic programs(Link opens in a new window) page to request a license and receive instructions about how to download your copy of Tableau Desktop or Tableau Prep Builder. Install the productDownload the installer using the instructions in Where's the installer? For Mac, the installer is downloaded to your Downloads folder. Note: The installer detects and displays the user interface based on the operating system display language setting. If you're using a deployment tool that requires the Windows installer (.msi file) to install Tableau Desktop or Tableau Prep Builder, follow the instructions in Extract and run the Windows (MSI) installer to extract the .msi file from the Tableau installer .exe file. Click the tab for the product you are installing to view the installation steps.
After installation is complete, you will need to activate and register the product to begin using it. For more information, see Activate and register your product.
Activate and register your productAfter the installation process is finished, the next step is to register and activate your product. Use one of the following options:
When your registration is complete, Tableau Prep Builder opens and you can start preparing your data. New to Tableau Prep Builder? Try the Get Started tutorial(Link opens in a new window) to learn how to build your first flow. Activate your product offlineNote: If you're upgrading versions and you've paid your maintenance since the last time offline activation was completed (Tableau Desktop only), contact Tableau Customer Service(Link opens in a new window) via email to get an updated product key before continuing with offline activation. If you're installing the product on a computer that doesn't have internet access, or if your company firewall or proxy restricts access to the licensing.tableau.com site, then you must complete the steps below to finish activating your product. You will need access to another computer that has internet access to complete all the steps in this procedure. To activate Tableau Prep Builder offline, you will need your product key and Tableau Desktop version 2018.1 or later installed on the same computer that is offline.
Change default settingsDuring installation, Tableau configures default settings for your display language and repository location. If you want to change those settings you can do this after install is complete. Tableau also enables certain features for you by default such as usage reporting or automated product updates (Tableau Desktop only). For information about how to turn off these features and more, see Change Installation Settings after Installation(Link opens in a new window). Set your display language (optional)When you first run Tableau Desktop or Tableau Prep Builder, it recognizes your computer locale using the User Locale setting and uses the appropriate language if it is supported. If you are using an unsupported language, the application defaults to English. You can configure Tableau Desktop or Tableau Prep Builder to display the user interface (menus, messages, etc.) in a different language by selecting Help > Choose Language from the top menu. Restart the application to apply the change.
For Tableau Prep Builder, the display format for numbers and dates is based on the locale of the operating system on the machine where the application is installed. For Tableau Desktop you can configure date and number formatting for your workbooks. For more information see Language and Locale(Link opens in a new window) in the Tableau User help. Change your My Tableau Repository location (optional)During install, Tableau Desktop and Tableau Prep Builder automatically creates a My Tableau <application> Repository folder structure in your documents folder on your computer. If you need to move this repository to another location, for example because you are required to have your data on a network server instead of on your local machine, you can specify a new location and point Tableau Desktop or Tableau Prep Builder to the new folder. When setting a new location for your repository, the following rules apply:
Note: Changing the repository location does not move the files contained in the original repository. Instead, Tableau creates a new repository where you can store your files.
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