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Microsoft OneDrive, formerly known as SkyDrive, is a file hosting and synchronization service that helps back up, protect sync and access photos and files across all devices. For most users, its a useful tool. Unfortunately, some Windows users have reported that they cannot open files in OneDrive and only get a notification window: This file cannot be opened. Make sure that OneDrive is working on your PC and then try again. If you run into the same problem, dont worry because there are solutions. You dont have to try them all. Go from the list to the list until you fix the problem. Now lets get down to troubleshooting. Table of Contents:
Whats causing the Onedrive error?
How do I fix this Onedrive error?Launch the OneDrive troubleshooterTo solve this problem, you need to download and run the OneDrive Troubleshooter to see if it can fix the problem. Disable the Files on Demand featureIf Files on Demand is enabled, you need to disable it to see if that helps.
Make sure that OneDrive is set to start when you turn on your computer
Make sure that you are logged into OneDrive under your accountMake sure that you are logged into OneDrive with your Microsoft account and that you have a password set for it. Your device should have enough space to store and sync your files.
Frequently Asked QuestionsWhat does "Verify that OneDrive is running on your PC" mean?If you have moved the OneDrive folder to a different location, you may also get the "Verify that OneDrive is running on your PC" error message. To solve the problem in this case, you can reconnect your computer and return the folder to its default location. How can I make sure that OneDrive is running on my PC?Run OneDrive manually by going to Start, typing Onedrive in the search box, and selecting OneDrive (desktop app) from the list of results. Make sure that your file size does not exceed the 100GB set by OneDrive. Make sure you have the latest Windows updates and the latest version of OneDrive installed. Why can't I open OneDrive files on my computer?Right-click the OneDrive icon on your taskbar and select Help and settings. Then open Settings and click the Account tab. Then restart your computer and after the restart, launch OneDrive and log in using your Microsoft credentials. ... Then restart your computer and make sure OneDrive is working properly. What do I do if OneDrive won't open?
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