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Your business is growing, and you've realized you can't do it all yourself. Because you want to focus on growth, you're preparing to hire your first salesperson. Once you find the right candidate--and that's a subject in itself--how do you plan to compensate your salesperson? Sales compensation is a tricky business; there are a number of payment models to choose from. You can pay 100 percent salary, 100 percent commission, commission with a draw or some combination thereof. Each method has its pros and cons. A rule of thumb: Commissions motivate employees to sell harder, while salaries create loyal employees. Before you can choose the right compensation model, you should weigh several factors, including the type of salesperson you want, the kind of product you sell, your target customer and the length of your sales cycle. There are different types of salespeople, and they excel in different selling situations. In short, it all depends on what you're selling and who you're selling it to. See the article, " Finder, Minder or Grinder: What's Your Sales Style? " Generally speaking, if you're paying 100 percent commission, you'll attract aggressive, independent "hunters." On the other hand, if you're offering a large base salary, you'll attract more security-oriented "minders." They may not be as driven, but they may excel at service and building relationships. When compensation is largely commissions, salespeople tend to feel ownership of "their" accounts. As a result, they may be more prone to leaving you, taking your customers with them. In contrast, a salaried salesperson will not be as dangerously possessive. If you do base compensation on commissions, be sure to have a strong non-compete clause in your employment contract. The Draw and its Drawbacks However, the drawback is that if your salesperson never gets up to speed, he or she will accumulate a large negative draw. How will he or she ever pay it back? As the situation spirals downward, that salesperson will either quit or be terminated. Either way, you're the one stuck with the deficit. And you not only lose the amount of the draw, but also your employee and the time invested in training. If you do choose to use a draw system, be sure to cap the amount you will advance and set a time limit. Structure it as a declining draw, with the amount decreasing at scheduled intervals--say, every 30 days, with the draw eliminated after 120 days of employment. Consider Your Sales Cycle While it's easiest to measure sales performance in terms of dollars sold, this doesn't work with protracted sales cycles. Often, it makes more sense to measure new salespeople in terms of their activity: how many calls they make, how many proposals they generate and how well they follow them up. In fact, this also works well with salespeople collecting large base salaries. Identifying specific activities and creating measurable goals helps keep workers on track. It also makes it easier to measure their performance, a must regardless of your compensation method. Striking the Balance What's the ideal balance of salary and commissions? Studies suggest that a 50/50 or 60/40 split gets the best results. Of course, any formula should be tailored to your business or sales cycle. And whatever formula you choose, keep it simple and straightforward. A complicated incentive formula actually works as a disincentive. A winning compensation formula will benefit both your company and your salespeople. It will inspire individual achievement, while strengthening your organization as a whole. When it comes to sales compensation, the best approach is to strike a balance.
Long ago, we wrote about the importance of a compensation plan in an organization. I thought we’d follow up on that post by exploring the six different types of compensation plans in depth. In many companies, basics plus bonus-based compensation plans are used as a way to motivate employees. Finding what compensation plan works best for the company, involves accessing its strengths and weaknesses, making a decision based on the long-term goals, and carefully negotiating the contract with the employee in a way that it works best for the company and its needs. We’ve picked the most common and most rewarding forms of compensation plans and highlighted their benefits and downsides, so you can decide which one works best for your business needs. Types of Compensation Plans for Compensating Employees Beyond Commissions:1. Straight Salary CompensationStraight salary refers to the basic salaries and wage given to the worker. In most companies, the base pay is determined by the worker’s job title and job role. The company sets a minimum and maximum range that can increase, decrease or remain the same, depending on the worker’s performance.
2. Salary plus CommissionThis is one of the most reliable types of compensation plans. An employee who agrees to this type of compensation will receive a base salary along with an additional bonus if performance hits or exceeds earning goals.
3. Commission OnlyThis is a primary method for compensating independent sales agents. It is a highly attractive model, especially to start-ups who are seeking to penetrate a specific territory.
4. Territory Volume Compensation PlansThis type of compensation is well-suited for employees who work in a team-based culture. The compensation is usually calculated by finding out territory volume. The sales numbers are added up and all commissions are split equally among all sales professionals.
5. Profit Margin/Revenue Based Compensation PlansProfit margin is one of the most popular types of compensation used by start-up companies. Under this plan, companies compensate its employees entirely on the profits made by the business. Due to the complexity and compliance issues involved, very few companies offer equity or stock.
6. Residual CommissionThis type of compensation plan is every salesperson’s dream. In this, salespeople continue to receive a commission as long as their accounts are generating revenue for the employer. Sadly, employers are usually reluctant to offer a residual commission deal to employees.
What’s right for you?No two compensation plans are alike. Usually, the type of compensation plan an organization chooses, and the type that an individual accepts, depends on the market conditions and the goals of those involved. |