Why does Google freeze?

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I have been running into issues with Chrome on 64 bit Windows 7 machines. The browser seems to be locking up whenever you switch tabs, run a video, stream radio, etc. It seems that if you minimize the window then maximize it, it will be working again, however this does not stop it from happening again. I have done a google search and found the articles about disabling the pep flash that is built in, but that does not seem to work in our case. I have the pep flash disabled and I installed flash from the internet, but still having the issue. Anyone have any better fix for this?


Best Answer
Why does Google freeze?
Anaheim
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Mike4120 Mar 26, 2013 at 16:39 UTC

It's been driving me mad too!

I found one fix that seems to work for me (at least so far)- try opening chrome:flags and disabling GPU-composting and Threaded composting

20 Replies

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Why does Google freeze?
Anaheim
OP
Best Answer
Mike4120 Mar 26, 2013 at 16:39 UTC

It's been driving me mad too!

I found one fix that seems to work for me (at least so far)- try opening chrome:flags and disabling GPU-composting and Threaded composting

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Why does Google freeze?
Chipotle
OP
JDrakes Mar 26, 2013 at 16:45 UTC

Mike I will try that. I actually tried switching browsers, but none are really as good and fast. Hopefully this will work. Thank you!

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Why does Google freeze?
Ghost Chili
OP
RAM.
Why does Google freeze?
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Mar 26, 2013 at 16:53 UTC

disable plugins?

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Why does Google freeze?
Ghost Chili
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RAM.
Why does Google freeze?
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Mar 26, 2013 at 16:53 UTC

run a malware scan and/or virus scan?

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Why does Google freeze?
Chipotle
OP
JDrakes Mar 26, 2013 at 16:56 UTC

I have tried disabling the plugins as well as run a virus malware scan. Scans came back clean, and without flash the browser is pretty much useless anyway since quite a few sites use flash now. I cannot remember if when I disabled all plugins if it happened, but when I had all plugins disabled but flash I know for sure it still happened.

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Why does Google freeze?
Ghost Chili
OP
RAM.
Why does Google freeze?
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Mar 26, 2013 at 16:59 UTC

anything in event viewer under applications that'll give us any direction?

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Why does Google freeze?
Chipotle
OP
JDrakes Mar 26, 2013 at 17:04 UTC

The only thing that I see is an information message of the following:

The description for Event ID 0 from source Self-service Plug-in cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Self-service Plug-in exited.

the message resource is present but the message is not found in the string/message table

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Why does Google freeze?
Chipotle
OP
JDrakes Mar 26, 2013 at 19:49 UTC

So far so good Mike!! Hopefully this is the resolution. I have been struggling to figure this out forever. Where did you find that at?

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Why does Google freeze?
Anaheim
OP
Mike4120 Mar 26, 2013 at 21:31 UTC

Glad its working for you too :-) its been driving me mad for weeks. I found it on a Google support forum post. I'd been searching on and off for a solution for ages and finally struck lucky...

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Why does Google freeze?
Ghost Chili
OP
RAM.
Why does Google freeze?
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Mar 27, 2013 at 19:48 UTC

Now drakes you know the rules, give Mike his BA.

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Why does Google freeze?
Chipotle
OP
JDrakes Mar 28, 2013 at 13:50 UTC

Very nice!! I am so glad you found this! Seems to be good ever since I made your change.

I was giving it a little time to make sure that it was fixed and did not want to give Mike his BA then have to take it back if it was not resolved. Looks like it is good now so I will now.

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Why does Google freeze?
Pimiento
OP
Jiro May 16, 2013 at 15:58 UTC
1st Post

I was having Chrome freeze when I unplugged an HDMI cable. Just disablingGPU-composting fixed the problem for me. Thanks!

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Why does Google freeze?
Pimiento
OP
DJohnsonCA Jun 24, 2013 at 21:32 UTC
1st Post

Thanks! This fixed my issue in Chrome where Facebook would lock up and be unclose-able.

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Why does Google freeze?
Pimiento
OP
obiwannabe Jul 6, 2013 at 04:44 UTC
1st Post

Disabling the GPU and Threaded Composting did the trick! Now, I can stop pulling my hair.

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Why does Google freeze?
Pimiento
OP
bob.moorecock Aug 11, 2013 at 19:57 UTC
1st Post

Mine started after i did a system restore from windows. uninstalled chrome and reinstalled and freezes, esp when flash/shockwave is running. (read... farmville 2)

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Why does Google freeze?
Pimiento
OP
Pam Smith Aug 18, 2013 at 01:44 UTC
1st Post

Disabling GPU and thread compositing has done it for me - amazing improvement! Thanks.

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Why does Google freeze?
Pimiento
OP
MatteBlack Sep 7, 2013 at 08:36 UTC
1st Post

Hi mike I have tried your flags suggestion and it most definitely speeds up Google search results once the Google Launch page is open but still find it is taking forever for Google Search page itself to launch.

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Why does Google freeze?
Chipotle
OP
JDrakes Sep 9, 2013 at 12:04 UTC

Matte,

Try clearing your browser history and cache and see if that helps with loading the Google search page. May just be cluttered and need cleared.

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Why does Google freeze?
Pimiento
OP
Alucard Nov 22, 2013 at 03:11 UTC
1st Post

currently all my other chrome pages have freezed but i can still pause and play music since it had already loaded .All i was disable the GPU and threading.

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Why does Google freeze?
Datil
OP
shatteredhourglass Dec 21, 2013 at 03:49 UTC

Thanks for the fix!

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