How to fix Cannot reset security questions

FIX: No sufficient information to reset security questions

Keeping your online accounts protected is important, and one way to do that is with security questions that only you can answer.

However, sometimes you might want to change those questions and then encounter the We dont have sufficient information to reset your security questions message.

In todays article, well show you how to deal with this message once and for all.

How can I fix We dont have sufficient information to reset your security questions message?

1. Try logging in with a backup email

1. Go to Apple ID reset page.
2. Enter your Apple ID.
   

3. Now enter your backup email.
4. If everything is in order, youll get a reset link for your password in the email.

Note: This method works if you added a backup email to your Apple ID account.

2. Visit Apples support page

1. Visit the Apple ID support page.
2. Select your region and follow the instructions on the screen.
   

3. Now select Forgot Security Questions.
4. Youll be contacted by someone from Apples support team and theyll try to determine your identity.

If you manage to confirm your identity and verify that this is your account, the support staff will allow you to log in again.

3. Use two-factor authentication

1. Go to Settings on your iOS device.
2. Tap your Apple ID and go to Password & Security.
3. Select Two-Factor Authentication and turn it On.

After doing that, you wont have to enter any security questions. Keep in mind that this might not be a solution to the error in hand, but its a good practice for the future.

We dont have sufficient information to reset your security questions message can be problematic, and since this is an administration issue, it might be best for you to contact Apple support and let them fix the problem.

Did you manage to fix this problem? Let us know in the comments below.