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Pokémon GO is playable in English, French, German, Italian, Russian, Japanese, Spanish, Traditional Chinese, Korean, Thai, and Brazillian Portuguese.

©2022 Niantic, Inc. ©2022 Pokémon. ©1995–2022 Nintendo / Creatures Inc. / GAME FREAK inc. Pokémon and Pokémon character names are trademarks of Nintendo. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. During gameplay, please be aware of your surroundings and play safely.

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Get support in the app

In-app support offers the best experience and fastest response times.

1. Tap the Main Menu button Once the app has launched, tap on the main menu button.

2. Visit the Settings menuTap the Settings button on the top-right of the main menu.

3. Open SupportTap the Get Support option to open support. From this screen, you can read the library of FAQs and contact support by tapping the button on the top-right.

How do I appeal a Pokémon GO ban?

Ban appeals must be submitted via web form. To send a ban appeal, please submit a request through our web-based Help Center and select "Ban Appeal" from the dropdown menu.

What is the official Pokémon GO email?

For data requests, please contact us at [email protected].

Can you still log into Pokémon GO with Google?

Visit the Google connected apps settings page and select Pokémon GO from the list of connected apps. Click the Remove button to disconnect Pokémon GO from your Google account. To reconnect your Google account, log into Pokémon GO as you normally would. Open Pokémon GO on your phone and log in using your Google account.

How to report a bug in Pokémon GO?

Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get an individual response to your report, but we'll use this information to help us reproduce the issue and identify trends.